Contact Us

I’ve listed below answers to some of the most frequently asked questions:

1. I can’t order online. Is it possible to order by telephone, fax or mail? Can I pay via check, cash or money order?

2. I’ve already ordered and want to know what’s happened to my order.

3. Can you give me advice on my particular condition or situation?

4. My issue isn’t listed here. Can I contact you directly?

I can’t order online. Is it possible to order by telephone, fax or mail? Can I pay via check, cash or money order?

No. At the moment we don’t take orders over the telephone or mail, as we don’t have the staff to take orders world-wide. The only way of placing an order is via our secure server, using a credit card, debit card or online check (for USA residents.)

 

I’ve already ordered and want to know what’s happened to my order.

If you have already ordered from us, you can track your order using any of the buttons below:

Track Your Order By Email Address:

You can click the button below to test the email tracking system:

Track Your Order By Order Number:

You can click the button below to test the order number tracking system

Can you give me advice on my particular condition or situation?

All messages go directly to Dee, our administrator who manages the website and runs the helpdesk. She is not qualified to give advice on health, so please keep your questions simple.

My issue isn’t listed here. Can I contact you directly?

Please contact our administrator, Dee Walker who can answer questions about ordering. Please remember that Dee is not a healthcare professional and cannot give health advice.

To prevent spam bots from flooding this address with emails, we have written it out in long form here:

"dee at biotanicalhealth dot com"

To contact us via mail:

Biotanical Health
14525 SW Millikan Way
Beaverton
OR 97005-2343
USA

If you are based in the UK, use our UK address below:

Biotanical Health
Capital Business Centre
22 Carlton Road
Croydon CR2 0BS
UK